Who we are

Our company is Zancr, a technology and marketing solutions provider specializing in e-commerce, business automation, and digital growth tools.

Comments

When visitors leave comments or submit forms on our site, we collect the data shown in the form (such as name, email, and message), as well as the visitor’s IP address and browser user agent string to help detect spam and ensure security.

We may use third-party services (such as anti-spam filters or authentication providers) to process and validate this information.

Media

If you upload images or files to the website (e.g., for support tickets, forms, or demo requests), please avoid including embedded location data (EXIF GPS). Visitors to the website may be able to download and extract such data if shared publicly.

Cookies

If you submit a form, sign up for an account, or leave a comment, you may opt-in to saving your details in cookies. These are for your convenience so you don’t need to re-enter them on your next visit. These cookies last up to one year.

If you log in, we will set cookies to save your login information and display preferences. Login cookies last two days, screen options cookies one year. If you select “Remember Me”, login will persist for two weeks. Logging out removes login cookies.

For security and analytics, we may set temporary cookies to measure site usage and performance. These contain no personal data.

Embedded content from other websites

Some pages or articles on our site may include embedded content (e.g., videos, demo tools, social media posts). Embedded content from third-party websites behaves exactly as if you visited the other website.

These third-party sites may collect data, use cookies, embed additional tracking, and monitor your interaction with their content, especially if you are logged in to their platforms.

Who we share your data with

We do not sell or trade your personal information. However, we may share limited data with trusted partners and service providers to enable payments, security, or customer support (e.g., Stripe, PayPal, or cloud hosting providers).

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

Comments, form submissions, and support requests (including metadata) are retained indefinitely, unless you request deletion.

Registered user accounts store the personal information provided in their profile. All users can see, edit, or delete their information at any time (except usernames).

Administrators of Zancr can also access and edit this data to provide support.

What rights you have over your data

If you have an account, submitted forms, or left comments, you may request an exported file of the personal data we hold about you. You may also request deletion of this data.
This does not include information we are required to retain for administrative, legal, or security purposes.
To request access or deletion, please contact: privacy@zancr.com

Payments and data security

When you make payments through our platforms, your information is processed securely by third-party providers (such as Stripe or PayPal). We do not store full credit card details on our servers.
We apply encryption (SSL/TLS) and follow industry standards to protect your data.

Where your data is sent

Visitor comments and forms may be checked through an automated spam detection service.
Payment information is processed through secure payment gateways.
Analytics and performance monitoring data may be sent to trusted third-party tools (e.g., Google Analytics).